Cisco 8861 MPP
Cisco 8861 MPP
Cisco 8861 multi-platform (MPP) desk phone listed by Zoom for Zoom Phone with MPP firmware 12.0(7)SR5. Cisco Enterprise firmware is a separate variant.
Setup and support
Check the hardware label for a multi-platform suffix (3PCC, 3PC or 3PW). Zoom does not support the Enterprise firmware variant on this path. Obtain Cisco’s model specifications separately before making hardware claims.
Official resources
Zoom Phone certified hardware and firmware table
Compatibility
See the reviewed phone-system paths below for each provider’s firmware and setup conditions. Unlisted paths and hardware specifications remain Unknown.
Compatible phone systems
The indicator shows whether a compatible configuration path is documented, or whether the result still needs verification. A not-listed result does not mean technically incompatible. It does not replace checking the provider firmware branch, tenant, network and feature requirements.
3CX V20Not reviewed
Listed firmware applies to 3CX V20. Cloud or remote phones need a router phone or SBC. Recheck the current provider release before deployment.
Not reviewed
Zoom PhoneNot reviewed
Yealink phones require Zoom-specific firmware. A certification entry does not confirm every feature or regional deployment.
Not reviewed
Microsoft Teams SIP GatewayNot reviewed
This is SIP Gateway compatibility, not native Teams-phone certification. Use the gateway provisioning path and approved firmware; confirm tenant licensing, policies and network requirements.
Not reviewed